City of Placentia

The buyer seeks a qualified consultant to provide Short-Term Rental (STR) Monitoring and Compliance Services. The service provider will deliver a comprehensive STR monitoring and compliance solution addressing changes in City operations, technology, and staffing. The selected consultant will assist in enhancing STR oversight by providing tools and support for monitoring listings, ensuring regulatory compliance, collecting taxes, and managing community complaints. The buyer aims to maintain a proactive and effective approach to STR management, ensuring compliance with local regulations and mitigating community impacts.

• 10/24/2024 - Questions Due
• 10/24/2024 - Live Demonstration Week
• 11/4/2024 - Proposal Due Date
• 11/19/2024 - City Council Meeting Award
• 11/20/2024 - Notice of Selection
• 12/1/2024 - Initial Kickoff
• 12/31/2024 - Project Completion

• Proven experience in providing STR compliance services
• Strong technical capabilities and record of working with municipal clients
• Expertise in monitoring STR listings, managing compliance, and supporting tax enforcement

• Provide comprehensive short-term rental monitoring services
• Develop robust online platform for tracking STR listings and compliance
• Implement automated communication tools for regulatory notifications
• Integrate tax remittance reporting with City's tax system
• Create complaint management system for STR-related issues
• Generate detailed analytics and reporting on STR activity
• Transition and integrate service with City's existing infrastructure
• Train City staff on platform utilization
• Provide customer support for City and STR operators
• Implement public portal for complaints, enforcement, and information