Minnesota Zoological Board

Buyer seeks a qualified consultant or agency to lead a comprehensive project for their integrated technology stack. The project includes needs analysis, system selection, design, and implementation for websites, Customer Relationship Management (CRM), and ticketing sales and reservations. The new system must support and maximize income generation, relationship management, data collection, and data insights for all constituents of the buyer and its foundation.

• 11/25/2024 - Proposal Due Date
• 1/1/2025 - Anticipated Project Start

• Conduct comprehensive needs analysis for websites, CRM, and ticketing systems
• Lead system selection process for integrated technology stack
• Design and implement new integrated CMS, CRM, and ticketing solution
• Optimize systems for income generation and relationship management
• Develop data collection and insights strategies for all constituents
• Ensure seamless integration between zoo and foundation systems
• Maximize revenue potential through improved ticketing and sales processes
• Implement robust customer relationship management features
• Enhance data analytics capabilities for better decision-making
• Provide training and support for staff on new integrated systems