Central Health

Buyer is seeking proposals to administer an Employee Assistance Program (EAP) for approximately 1,900 employees. The EAP will provide confidential counseling and referral services for mental health, substance abuse, legal, financial, and other personal issues. Services include short-term counseling, critical incident response, training, and an online resource center. Buyer requires monthly utilization reporting and a dedicated account manager.

• 11/25/2024 - Pre-Proposal Conference
• 12/5/2024 - Question Submittal Deadline
• 12/16/2024 - Question Response
• 12/30/2024 - Proposal Due Date

• Provide confidential counseling and referral assistance to employees and dependents
• Offer short-term counseling sessions for problem resolution
• Provide referrals for long-term treatment resources
• Conduct critical incident stress debriefings as needed
• Offer legal and financial consultation services
• Provide online resource center with educational materials
• Conduct training sessions and webinars for employees and supervisors
• Generate monthly utilization reports while maintaining confidentiality
• Implement 'Safe-Ride' program for impaired employees
• Designate dedicated account representative to manage program