Francis Marion University

Buyer is seeking proposals for a Customer Relationship Management (CRM) system. The system will be implemented at Francis Marion University to enhance student engagement and streamline administrative processes. Buyer requires a comprehensive solution that integrates with existing systems, provides robust reporting capabilities, and offers user-friendly interfaces for staff and students. The CRM should support the university's growth and improve overall communication and data management.

• 12/4/2024 - Questions Due
• 1/3/2025 - Proposal Due Date

• Implement a comprehensive CRM system tailored for university use
• Integrate CRM with existing university systems and databases
• Provide user training and support for staff and administrators
• Develop customized reporting and analytics features
• Ensure data migration from legacy systems to new CRM
• Configure automated workflows for student engagement and communication
• Implement security measures to protect sensitive student information
• Create a user-friendly interface for both staff and student access
• Develop mobile application for on-the-go access to CRM features
• Establish a scalable solution to accommodate future university growth