San Francisco Human Services Agency

Buyer seeks proposals for a mobile learning platform for participants in CalWORKs, CAAP, or CalFresh programs. The platform should be accessible on all devices and offer various training courses. Buyer requires real-time data reporting, 24/7 accessibility, and technical support for users. The contract term is four years, subject to funding availability and performance.

• 11/26/2024 - Pre-Proposal Conference
• 12/3/2024 - Deadline for Written Questions
• 1/3/2025 - Proposal Due Date

• 3 years experience providing similar services to target population
• Comply with City contracting requirements
• Be or become certified vendor with City within 10 days of award notice

• Provide mobile learning platform accessible on all desktop and mobile OS devices
• Offer training courses on various topics like resume writing and workplace skills
• Track participant time spent on platform and courses completed
• Provide real-time participation data reporting
• Offer on-demand technical support for clients using the platform
• Implement push alerts and reminders for users
• Ensure platform is accessible 24/7
• Serve 1,000 users per year including 500 new enrollments
• Submit monthly participant usage data reports
• Provide all-inclusive license structure covering necessary services and support