Sacramento Municipal Utility District

The buyer is seeking a fixed-bid proposal for a new Demand Side Management (DSM) solution. The system will manage and track performance metrics for energy efficiency, load flexibility, green pricing, and electrification programs. The buyer requires high-level create and edit capabilities for business end-users, particularly for program and measure details, ad hoc reporting, and dashboards. The solution must also focus on customer experience, including customer and contractor portals, automated workflows, and multiple payment channel options.

• 12/6/2024 - Pre-Proposal Conference
• 1/21/2025 - Proposal Due Date

• Implement and configure system for program and customer management needs
• Integrate system with current enterprise applications and tools
• Perform data import/migration from existing systems
• Provide post-implementation technical support
• Deliver comprehensive system documentation and training materials
• Develop project timeline with milestones for development, testing, and go-live
• Conduct system integration and user acceptance testing
• Provide ongoing technical support and maintenance
• Implement robust cybersecurity measures and access controls
• Develop customer and contractor portals with automated workflows