Minnesota State University, Mankato

The buyer is seeking proposals for managed internet service for University Residence Hall facilities. The service must include both wireless and wired internet access in student rooms and common areas. The provider will be responsible for network equipment, ensuring minimum speeds, data security, and technical support. The project includes main campus facilities and a leased community located off-campus.

• 12/16/2024 - Pre-award Service Provider Walk-Through
• 12/30/2024 - Deadline for Vendors to submit clarifying questions
• 1/8/2025 - Deadline to publish responses to RFP questions
• 1/22/2025 - Proposal Due Date

• Provide managed internet service to University Residence Hall facilities
• Implement wireless and wired internet access in student rooms and common spaces
• Install and manage network equipment including access points, switches, routers, and firewalls
• Ensure minimum 100 Mbps download/upload speeds per device
• Implement data privacy and information security measures
• Provide 24/7/365 remote technical support for students
• Perform network monitoring and proactive issue detection
• Provide on-site support technician for troubleshooting and outage response
• Implement authentication with Microsoft SAML SSO for student network access
• Investigate and respond to copyright takedown notices