State of Tennessee Department of General Services

The buyer seeks information on print management software solutions to streamline Document Solutions workflow. The system should support high-volume production, improve operational efficiency, and include features such as a customer portal, storefront, tracking, and reporting. The buyer handles over 6,000 projects annually and requires software that can integrate with existing systems for estimating, order entry, scheduling, data collection, shipping, billing, and inventory management.

• 1/23/2025 - Written Questions and Comments Deadline
• 2/4/2025 - State Response to Written Questions and Comments
• 2/11/2025 - Proposal Due Date

• Develop customer portal and storefront for print orders
• Implement tracking and reporting capabilities
• Integrate with existing MIS system for commercial printing and scanning
• Create system for estimating, order entry, scheduling, and data collection
• Implement inventory management and billing features
• Design workflow for high-volume production across different machines
• Develop online ordering system with job ticket creation
• Integrate direct-to-plate file processing for common print items
• Implement shipping and logistics management features
• Provide training and support for system implementation