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Cisco WebEx Calling Cloud Connect Services
2/11/2025
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Stony Brook, New York
State University of New York (SUNY)
Buyer seeks to implement Cisco Webex Calling Cloud Connect Services to enhance redundancy and migrate from on-premises to cloud-based telephony. The project aims to improve voice and contact center services at Stony Brook University Hospital. Buyer requires integration services and ongoing maintenance support for the new cloud-based system. The selected provider must be certified in Cisco WebEx technologies and hold Cisco Premier Partner status.
- 1/21/2025 - Date of Issue
- 2/11/2025 - Proposal Due Date
- Must be Cisco WebEx Certified Calling Cloud Provider
- Must be a Cisco Premier Partner
- Implement Cisco Webex Calling Cloud Connect Services
- Provide integration services for WebEx Calling Cloud Connect
- Offer maintenance support for WebEx Calling Cloud Connect
- Increase redundancy in voice and contact center services
- Move existing calling plans from on-premises to cloud-based telephony
- Ensure compatibility with current Cisco WebEx calling system
- Configure cloud-based routing for calls to bypass physical hospital routing
- Optimize voice and contact center services for hospital environment
- Ensure seamless transition from current system to cloud-based solution
- Provide training for staff on new cloud-based calling system
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