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UC Berkeley Cal Student Store Virtual Course Material Delivery Services
2/11/2025
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Berkeley, CA
The Regents of the University of California
Buyer seeks proposals for a virtual bookstore course material program. The selected vendor will provide fulfillment of physical and digital course materials, manage faculty adoptions, and integrate with university systems. Services include operating an eCommerce platform, customer support, and facilitating inclusive access programs. Buyer aims to improve course material adoption processes and explore new program opportunities.
- 1/23/2025 - Vendor Questions Due
- 1/28/2025 - Responses to Questions
- 2/11/2025 - Proposal Due Date
Refer to RFP
- Provide web-based course material adoption software for faculty and staff
- Operate eCommerce website for students to purchase course materials
- Offer customer service via phone/text/email for students and staff
- Facilitate provision of digital texts, custom course packs, and OER materials
- Integrate systems with university course registrations and adoptions
- Develop marketing campaigns to promote course material sales
- Ensure PCI DSS compliance and data security for all transactions
- Provide financial administration and reporting for all sales
- Collaborate with university library on course material adoptions
- Offer inclusive access and equitable access program options
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