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Public Records Requests Software
2/19/2025
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Asheville, NC
City of Asheville
The buyer is seeking a pre-built, configurable public records request management software as a service (SaaS) platform. The software must facilitate the complete fulfillment of public records requests and all necessary communication. It should allow for tracking of request progress by both staff and requesters. The system must conform to legal requirements and meet ADA standards by a specified date.
- 2/5/2025 - Pre-Proposal Meeting
- 2/7/2025 - Deadline to Submit Questions
- 2/19/2025 - Proposal Due Date
- 4/1/2025 - Project Start
Refer to RFP
- Provide SaaS platform for managing public records requests
- Facilitate processing, communication, and fulfillment of requests
- Allow tracking of request progress by staff and requesters
- Ensure software conforms to legal requirements including NC Public Records Act
- Provide service and support for the SaaS solution
- Deliver training program for staff
- Implement data security and disaster recovery measures
- Ensure ADA compliance by April 24, 2026
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