City of Lincoln - StarTran

Buyer is seeking proposals for an ADA-compliant paratransit and on-demand scheduling and dispatching platform. The system must allow riders to schedule and pay for shared rides. It should optimize schedules for efficient vehicle and operator use. The platform needs to enable real-time scheduling, optimization, and dispatch to drivers. Buyer aims to improve ease of use for passengers, staff, and operators while increasing service efficiency and community awareness.

• 1/21/2025 - Last Day for Questions 1st round
• 2/4/2025 - Last Day for Questions 2nd round
• 2/25/2025 - Proposal Due Date

• Minimum of five years successful experience providing described products/services
• Capability to perform primary project functions
• Proven track record of multiple successful installations and implementations

• Implement ADA-compliant paratransit and on-demand scheduling/dispatching platform
• Provide passenger and driver applications
• Optimize daily schedules for efficient vehicle and operator use
• Allow real-time scheduling, optimization, and dispatch to drivers
• Integrate with new Fare Collection System
• Provide reporting on performance metrics
• Develop training plan for system users
• Create marketing plan to promote system adoption
• Ensure data security and privacy compliance
• Develop disaster recovery and continuity plans