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Software Solution for In-Home Supportive Services - Public Authority Provider Enrollment & Registry Matching and Tracking Services

2/25/2025
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Riverside, California

County of Riverside Purchasing Department

The buyer seeks proposals for a comprehensive web-based software solution for In-Home Supportive Services. The system should handle provider enrollment, registry matching, and tracking services. It must be cloud-based, flexible to adapt to new laws, and capable of handling a large number of concurrent users. The buyer requires implementation, user licenses, training, and annual technical support for the software.

  • 2/25/2025 - Proposal Due Date
Refer to RFP
  • Develop web-based system for provider enrollment and registry matching
  • Implement cloud-based data storage and accessibility
  • Create user-friendly interface for provider onboarding activities
  • Design system to accommodate up to 200 concurrent users for Provider Enrollments
  • Develop registry matching algorithm for consumers and providers
  • Integrate background screening and drug test results into the system
  • Create tracking system for provider training and orientation completion
  • Implement flexible system adaptable to new state laws and guidelines
  • Provide unlimited phone/web technical support for the application
  • Ensure system interfaces between Provider Enrollment and Registry Matching services

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