Department of Consumer and Business Affairs

The buyer seeks proposals from nonprofit legal service providers to operate Self-Help Legal Access Centers (SHLAC) at Los Angeles Superior Courthouses. The program aims to provide free legal information and resources to self-represented litigants in various civil legal matters. The buyer requires services at nine courthouse locations, including in-person assistance, remote support, workshops, and outreach efforts. The contract term is anticipated to be three years with potential extensions.

• 12/20/2024 - Solicitation Requirements Review Request Due
• 1/8/2025 - Mandatory Proposer's Conference
• 1/9/2025 - Written Questions Due
• 1/27/2025 - Questions and Answers Released
• 2/27/2025 - Proposal Due Date

• Be a nonprofit 501(c)(3) organization
• Maintain primary operations within Los Angeles County
• Possess 5 years' experience providing legal assistance services within last 8 years
• Attend Mandatory Proposers' Conference

• Provide staff at nine courthouse locations
• Produce uniform signage, flyers, and informational materials
• Perform initial triage of self-help litigants
• Provide on-site assistance and referrals
• Coordinate with Los Angeles Superior Court
• Provide remote assistance
• Conduct outreach to promote program awareness
• Operate a telephone hotline
• Conduct workshops
• Capture and report performance data