City of Charlotte

The buyer is seeking proposals for a new Records Management System for the Charlotte Fire Department. The system should include e-mail archiving, electronic forms services, and integration with fire alarm and safety services. The buyer requires a comprehensive solution that can handle data migration, custom reporting, and integration with existing city systems. The selected vendor will need to provide ongoing support and ensure compliance with relevant regulations.

• 2/13/2025 - Open Date
• 2/25/2025 - Questions Due Date
• 3/10/2025 - Intent to Bid Due Date
• 3/10/2025 - Proposal Due Date

• Implement a comprehensive Records Management System for the Charlotte Fire Department
• Provide data migration services from existing systems
• Develop customized reporting and analytics capabilities
• Integrate with existing city IT infrastructure and systems
• Ensure compliance with data security and privacy regulations
• Provide user training and ongoing technical support
• Implement e-mail archiving and records management features
• Develop electronic forms services for efficient data collection
• Integrate fire alarm and safety services data
• Ensure system scalability and performance for future growth