Durham Public Schools

The buyer seeks a comprehensive voice and communication solution providing Cloud-ready SIP and TDM trunking. The solution must integrate with Cisco Unified Communication systems and enhance the buyer's communication infrastructure. The buyer also requires a fully managed solution to replace POTS lines with modern communications services. Additionally, the buyer seeks a redundant internet connection to improve network resilience for critical services.

• 2/27/2025 - Questions Due
• 2/28/2025 - Answers Posted
• 3/11/2025 - Proposal Due Date

• Provide Cloud-ready SIP and TDM trunking for PSTN connectivity
• Integrate with Cisco Unified Communication and Collaboration systems
• Deliver secure, scalable SIP and TDM connections
• Implement advanced 911 integration
• Provide APIs for self-service management
• Replace POTS lines with modern communications service
• Offer redundant internet connection for network resilience
• Ensure FCC compliance and 911 capabilities
• Provide 24/7 monitoring and SLAs with uptime guarantees
• Implement DDoS protection and security features