Oakland County Procurement Division

The buyer is seeking proposals for an online pet licensing tool. The solution must include an online licensing portal, secure payment processing, pet owner profile management, and lost pet retrieval services. It should integrate with existing systems and provide customized license tags. The buyer requires training, ongoing support, and data migration capabilities.

• 2/14/2025 - Requests for Clarification Due
• 2/24/2025 - Bidder Q&A Provided
• 3/11/2025 - Proposal Due Date

• Demonstrated experience providing similar solutions for government organizations
• Ability to handle high volumes of online transactions
• Offer customizable and flexible licensing portal
• Meet Oakland County and State of Michigan security standards
• Provide training and onboarding support
• Provide ongoing technical support and maintenance
• Provide data migration and license ID conversion solution
• Ability to leverage Okta for SSO authentication

• Develop online pet licensing portal
• Implement secure payment processing system
• Create pet owner profile management functionality
• Provide lost pet retrieval services
• Integrate with existing county animal shelter systems
• Deliver customized pet license tags
• Set up automated license renewal reminders
• Enable documentation upload capabilities
• Implement point-of-sale system for in-person sales
• Provide training and ongoing technical support