City and County of San Francisco Human Services Agency

The buyer seeks proposals from nonprofit organizations to provide a home care voucher program for older adults and adults with disabilities in San Francisco. The program aims to fund eligible home care needs for individuals up to 100% of area median income. Services include domestic tasks, non-medical personal care, and accompaniment services. The buyer intends to award a 4-year grant to one proposer.

• 2/11/2025 - Pre-Proposal Conference
• 2/13/2025 - Deadline for Written Questions
• 2/17/2025 - Letter of Intent Deadline
• 3/13/2025 - Proposal Due Date

• Minimum 3 years experience providing in-home supportive services to eligible population
• Nonprofit organization with 501(c)(3) determination
• Willing and able to comply with City contracting requirements
• Current certified vendor or ability to become certified within 10 days of award notice

• Develop targeted outreach strategy across diverse populations
• Maintain waitlist ensuring fair access to program
• Conduct standardized assessments of home care and financial needs
• Implement home care voucher with sliding scale system
• Administer voucher payments to providers
• Provide program orientation and training for clients and providers
• Develop plan for client disenrollment when no longer eligible
• Manage data and conduct program evaluation
• Ensure compliance with privacy regulations like HIPAA
• Address needs of diverse populations including culture and language