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Purchase, Maintenance, and Support Services for Milestone Video Management Solution
3/13/2025
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Arlington, TX
City of Arlington
The buyer seeks proposals from qualified vendors to provide comprehensive maintenance and support services for its Milestone Enterprise Video Management Software (VMS). The buyer strongly encourages electronic submission of proposals. The project includes installation, repair, and ongoing support for the VMS system. The buyer aims to ensure the effective operation and security of its video management infrastructure.
- 2/27/2025 - Pre-Proposal Meeting
- 3/6/2025 - Question Cut Off Date
- 3/13/2025 - Proposal Due Date
Refer to RFP
- Provide comprehensive maintenance for Milestone Enterprise VMS
- Offer support services for Milestone Enterprise VMS
- Install new Milestone VMS components as needed
- Repair existing Milestone VMS equipment
- Ensure system uptime and performance
- Conduct regular software updates and patches
- Provide 24/7 technical support
- Perform system health checks and diagnostics
- Offer training for city staff on VMS usage
- Implement security measures to protect video data
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