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Solid Waste Billing Software
3/13/2025
-
Atlanta, Georgia
City Of Atlanta Department Of Procurement
The buyer is seeking a software solution for reporting and tracking all billing components and customer concerns within the City of Atlanta, Fulton and Dekalb County Solid Waste billing databases. The software will be used by the Department of Public Works to manage solid waste billing operations. The system should integrate with existing databases and provide comprehensive reporting and customer service capabilities.
- 2/18/2025 - Pre-Bid Conference
- 2/24/2025 - Last Date for Q & A
- 3/13/2025 - Proposal Due Date
Refer to RFP
- Develop software to report and track billing components for solid waste
- Integrate with City of Atlanta, Fulton and Dekalb County databases
- Create customer concern tracking system within the software
- Ensure compatibility with existing city infrastructure
- Provide user training for city staff
- Implement data migration from current systems
- Develop customized reporting features for billing analysis
- Create user-friendly interface for customer service representatives
- Establish secure access protocols for sensitive billing information
- Design scalable solution to accommodate future growth
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