Dover School District

The buyer is seeking proposals for a new VoIP telephone system to replace their existing Cisco IP Phone system. The project includes providing and installing new phones, implementing a remotely hosted PBX and voicemail system, and integrating with existing infrastructure. The buyer requires a unified communication system with advanced features, high reliability, and comprehensive security. The selected vendor will be responsible for assessment, implementation, training, and ongoing support.

• 1/17/2025 - Walkthrough request deadline
• 2/14/2025 - Walkthroughs completion
• 2/21/2025 - Questions submission deadline
• 2/28/2025 - Addendum release
• 3/14/2025 - Proposal Due Date
• 4/30/2025 - Contract award
• 5/1/2025 - Project start

• Assess current phone system and infrastructure
• Provide recommendations for new phone system
• Procure and configure all necessary equipment
• Install and set up new system
• Provide additional wiring as needed
• Deliver technical training to district Technology Department
• Conduct user training sessions
• Provide ongoing 24x7x365 technical support and maintenance
• Port existing numbers and extensions
• Implement e911 services across all buildings