The City of Frederick

The buyer is seeking proposals from qualified vendors to provide an Employee Assistance Plan (EAP) and workplace services. The EAP will cover approximately 980 eligible employees and their household members. Services required include 24/7 access to clinicians, assessments, short-term counseling, work-life resources, critical incident response, and management consultation. The buyer wants a comprehensive EAP that includes mental health, substance abuse, legal, and financial support services.

• 2/18/2025 - Issue Date
• 3/6/2025 - Questions Deadline
• 3/20/2025 - Proposal Due Date

• Be licensed in Maryland to provide EAP services
• Have provided similar EAP services for at least 5 years
• Carry professional liability and errors & omissions insurance

• Provide 24/7 access to EAP clinicians via toll-free number
• Conduct comprehensive assessments during intake process
• Offer up to 6 EAP assessment, referral, and problem-solving sessions per issue
• Provide performance consultation services for supervisors and managers
• Deliver critical incident stress debriefing services
• Offer work-life services including legal and financial consultations
• Conduct employee and supervisor orientations and trainings
• Generate quarterly and annual utilization reports
• Maintain a network of mental health providers
• Provide online resources and mobile app access to EAP services