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Cisco WebEx Calling Cloud Connect Services
3/26/2025
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Stony Brook, New York
State University of New York (SUNY)
The buyer seeks to implement Cisco Webex Calling Cloud Connect Services to enhance redundancy and move calling plans to the cloud. The buyer requires integration services and maintenance support for this transition. The project aims to improve voice and contact center services while eliminating the need for physical call routing to the hospital.
- 3/26/2025 - Proposal Due Date
- Must be a Cisco WebEx Certified Calling Cloud Provider
- Must be a Cisco Premier Partner
- Must be a U.S.A. based company
- Ensure no cloud hosting outside the United States of America
- Implement Cisco Webex Calling Cloud Connect Services
- Provide integration services for cloud-based calling
- Offer maintenance support for WebEx Calling Cloud Connect
- Move existing calling plans from on-premises to cloud-based services
- Increase redundancy in voice and contact center services
- Remove need for physical call routing to Stony Brook University Hospital
- Ensure cloud hosting is exclusively within the United States
- Collaborate with SBUH Information Technology Unified Communications team
- Transition from on-premises telephony to cloud-based solutions
- Enhance voice and contact center service capabilities
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