Quest Academy

The buyer is seeking an IT Services Provider for comprehensive IT support services. The provider will develop a long-term technology plan, maintain network architecture, and procure necessary equipment. Services include core network configuration, email system support, internet filtering, hardware management, and cybersecurity implementation. The provider will also offer staff training and act as the school's IT Security Manager.

• 4/1/2024 - Tentative Award Date
• 3/12/2025 - RFP Issue Date
• 3/28/2025 - Proposal Opening
• 3/28/2025 - Proposal Due Date
• 5/1/2025 - Service Start Date

• Develop comprehensive technology plan for the school
• Maintain and update network architecture
• Procure necessary equipment as requested
• Configure core network to meet school's technology demands
• Support and maintain email system
• Implement and manage internet filtering system
• Assist with phone service specifications and implementation
• Deploy, inventory, and maintain user hardware
• Advise on classroom technology specifications and deployment
• Provide support for standardized testing technical needs
• Offer staff training on network resources and equipment
• Assist in equipment procurement and specification analysis
• Manage inventory of technology equipment and licenses
• Protect confidential data and address student data privacy requirements
• Implement security measures to prevent network breaches
• Provide timely support and help desk services
• Act as IT Security Manager for the school
• Conduct data privacy and security auditing
• Perform physical maintenance of network equipment
• Manage core network products and subscriptions