City of Knoxville

The buyer seeks to engage a consultant to develop a strategic plan for the Knoxville Fire Department. The plan will provide clear, actionable recommendations to guide KFD's administration and operations over the next decade. The consultant will evaluate current services, benchmark against similar departments, and provide insights into future trends. The project focuses on recruiting, retention, administration, operations, and future service delivery models.

• 3/11/2025 - Availability of RFP
• 3/25/2025 - Question Deadline
• 4/1/2025 - Proposal Due Date

• Evaluate and analyze KFD's current service model, resources, management, practices and procedures
• Research and benchmark KFD to other like-sized municipal departments
• Identify departmental strengths, weaknesses and opportunities
• Provide insight into the future of fire/EMS service based on current trends
• Develop tangible recommendations for recruiting and retention of fire department professionals
• Evaluate administrative and operational staffing, services, equipment, practices and procedures
• Consider modifications for managing and deploying resources based on future trends
• Analyze potential cost avoidance and cost recovery opportunities
• Evaluate current vehicle fleet and deployment
• Provide recommendations on future emergency services and pre-hospital care delivery