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Division of Industrial Affairs Modernization Project
State of Delaware Department of Labor
The buyer seeks to modernize its Division of Industrial Affairs by replacing legacy applications with a centralized SaaS solution. The new system should include case management, reporting, document management, and external portal capabilities. The buyer requires integration with existing shared services and implementation of new modules for staff management and learning. The solution must support mobile data entry for field inspections and provide advanced reporting capabilities.
- 4/8/2025 - Proposal Due Date
- Replace legacy applications SCARS and OLLEA with centralized SaaS solution
- Implement case management, report management, account management, and judicial management modules
- Migrate data from legacy applications to new solution
- Integrate with shared services like HubSpot, GoDE, Salesforce, and Onbase
- Provide external portal for employers to upload documents and access forms
- Implement document management system with metadata search and version control
- Provide staff management and performance evaluation capabilities
- Implement learning management system for training tracking
- Enable mobile data entry for on-site inspections
- Generate ad-hoc and canned reports with filtering capabilities
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