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Information Technology Management and Support Services
4/11/2025
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North Salem, NY
North Salem Central School District
The buyer seeks IT Management and Support Services for their school district. The contract is for the 2025-26 school year, renewable for four additional years. Services include front line support, network administration, cybersecurity, VoIP telephone system support, and video security system support. The buyer aims to efficiently and economically provide IT services to staff and students.
- 3/13/2025 - RFP Issued
- 4/11/2025 - Proposal Due Date
- 4/21/2025 - Interviews
- 5/21/2025 - Estimated Award of Contract
- 7/1/2025 - Contract start
Refer to RFP
- Provide Help Desk system for network and help desk records
- Install and support desktops, laptops, Chromebooks and tablets
- Troubleshoot computer hardware issues
- Maintain cloned drive image library for machine duplication
- Install, configure and support printers and ancillary hardware
- Provide software support and troubleshooting
- Assist with phone, voicemail, and security video system issues
- Perform comprehensive network administration
- Manage cybersecurity and data protection compliance
- Support VoIP telephone system and video security/door access system
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