University Medical Center of Southern Nevada

Buyer seeks qualified vendors to provide out-of-country billing and collection services for patients residing outside the United States. The contractor will handle provider enrollment, billing, follow-up, and collection activities for international accounts. The service requires staffing an offsite billing center with professionals versed in international insurance plans, travel policies, and global health coverage. Buyer aims to improve collection of international accounts that would otherwise be determined uncollectible.

• 3/21/2025 - RFP Published
• 4/3/2025 - Final Date to Submit Questions
• 4/8/2025 - Last Day for Addendums
• 4/14/2025 - Proposal Due Date

• Experience with EPIC electronic health record system
• Required licenses for billing and collections in Clark County
• Capable of working accounts for patients outside USA
• Access to legal professionals versed in travel insurance
• Ability to send/receive encrypted emails for patient privacy

• Process international insurance claims for non-USA patients
• Staff and manage offsite billing center for international accounts
• Seek reimbursement through provider enrollment with foreign payers
• Employ professionals versed in international insurance plans
• Complete enrollment applications for international billing entities
• Submit claims to different third-party international entities
• Provide legal professionals familiar with multiple jurisdictional requirements
• Escalate concerns before timely filing deadlines
• Track and follow up on international claims
• Engage in third-party billing agreements with foreign payers