New Jersey Department of Corrections

Buyer seeks a Customer Relationship Manager (CRM) software solution to manage correctional officer recruitment. The system must streamline communication with applicants, track candidates through the hiring process, and provide a secure platform for document management. Buyer requires the solution to automate communications, offer scheduling capabilities, and provide analytics for data-driven recruitment strategies. The software must comply with cybersecurity requirements and integrate with existing systems.

• 3/31/2025 - Questions and/or Request for Clarification Due Date
• 4/14/2025 - Answers and/or Clarifications
• 4/28/2025 - Proposal Due Date

• Develop comprehensive candidate tracking dashboard accessible by multiple users
• Implement automated pre-screening system with customizable questionnaires
• Enable secure document uploading and management for applicants
• Provide calendar-based scheduling system for interview management
• Implement bulk messaging for recruitment campaigns and event management
• Create mobile-responsive applicant dashboard showing progress and communications
• Leverage AI-driven predictive lead scoring to enhance applicant ranking
• Implement audit trails for tracking job posting modifications
• Provide analytics and customizable reports on recruitment performance metrics
• Support RBAC with Multi-Factor Authentication for secure system access