State Of Tennessee, Department Of Finance And Administration

Buyer seeks insights into solutions for a nationally accredited credentialing system for Direct Support Professionals in Tennessee. The system must provide comprehensive competency-based training programs with secure data management and robust reporting capabilities. Buyer needs a platform that can maintain credentials, support various user roles, and operate seamlessly across devices while ensuring accessibility standards are met. This RFI is part of TennCare's effort to enhance its Long-Term Services and Supports workforce development.

• 4/14/2025 - RFI Issued
• 5/1/2025 - Proposal Due Date

• Provide nationally accredited certification system for Direct Support Professionals
• Maintain secure, encrypted environment with identity management standards
• Support interoperability with Shareable Content Object Reference Model
• Configure customizable access level roles for administrators and users
• Create registry database for credentials, badges, and certifications
• Generate detailed reports by course, learner, agency, and date ranges
• Develop searchable learner profiles with multiple filter options
• Deliver comprehensive reporting and analytics capabilities
• Enable seamless service delivery across PC and mobile devices
• Import historical learner data from various file formats
• Measure and benchmark impact of accredited learning programs
• Provide capability to accredit newly created content
• Ensure accessibility for diverse communication needs and styles
• Offer real-time technical assistance to system users
• Support credential tracking for LTSS workforce development