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Information Technology and Cyber Security Services

5/6/2025
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Big Bear Lake, CA

Mountain Area Regional Transit Authority

Buyer requires comprehensive IT and cyber security services for their transit operations. Services are needed at three locations: administrative office, maintenance facility in Big Bear Lake, and facility in Crestline. Buyer seeks assistance with infrastructure assessment, regular IT support, and strategic planning to enhance organizational security and improve end-user experience.

  • 4/15/2025 - Question Submittal Deadline
  • 4/22/2025 - Mountain Transit Responses to Questions
  • 5/6/2025 - Proposal Due Date
  • 6/5/2025 - Interview Date
  • 6/18/2025 - Board Contract Approval
  • 6/23/2025 - Notice to Proceed
Refer to RFP
  • Provide help desk support for software and hardware issues
  • Manage network administration including user access and printing deployment
  • Implement system monitoring with 24/7 alerting for proactive issue resolution
  • Maintain backup systems and disaster recovery planning
  • Ensure security and compliance with daily review of login origins
  • Implement patch management for timely security updates
  • Manage Virtual Private Network for secure remote access
  • Develop strategic IT planning and oversight
  • Conduct IT assessments to develop infrastructure enhancement roadmap
  • Manage vendor relationships and contracts for IT services

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