Lubbock Independent School District

Buyer seeks qualified suppliers to deliver Microsoft Defender Experts for XDR Managed Detection and Response services or equivalent. The objective is to strengthen buyer's cybersecurity posture through 24/7 managed threat detection, investigation, response, and expert intervention. Buyer has deployed Microsoft Defender XDR and requires a fully managed MDR service that provides continuous monitoring, proactive threat hunting, real-time incident response, and expert-guided remediation for a three-year contract period.

• 4/17/2025 - Questions Deadline
• 5/8/2025 - Proposal Due Date
• 5/22/2025 - Board Meeting/Award Date
• 9/1/2025 - Contract Begins

• Must be an Eligible Telecommunications Services Provider
• Must have SLD SPIN and FCC Registration Number
• Must have filed Form 498 for Funding Year 2023

• Provide 24/7 security monitoring of alerts and telemetry
• Conduct proactive threat hunting using advanced analytics
• Perform expert-led investigation of security incidents
• Deploy automated and manual threat remediation protocols
• Integrate with Microsoft Defender XDR ecosystem
• Deliver digital forensic analysis for deep incident insights
• Generate monthly security posture reports and analytics
• Correlate security logs across tools to detect threats
• Implement cloud security posture management
• Provide security training workshops for IT staff
• Calculate Mean Time to Detect and Respond metrics
• Develop long-term MDR sustainability roadmap
• Enable real-time high-priority threat notifications
• Document root cause analysis after security incidents
• Assist with E-Rate funding compliance requirements
• Offer strategic security configuration recommendations
• Integrate with existing firewalls and SIEM systems
• Conduct comprehensive initial cybersecurity assessment
• Ensure seamless integration with Microsoft security tools
• Filter false positives to focus on high-fidelity threats