San Diego Metropolitan Transit System

Buyer is seeking to renew its subscription to KnowBe4's online cybersecurity awareness training platform. The renewal is for 1,001 Diamond Level licenses for a three-year term from June 2025 through June 2028. The platform provides critical training content, phishing simulations, and reporting capabilities required for employee education and regulatory compliance. Buyer has successfully used this platform since 2022 to strengthen its Information Security Awareness Training Program.

• 4/25/2025 - Deadline for Submitting Written Questions
• 5/9/2025 - Proposal Due Date
• 5/12/2025 - MTS Awards PO to Lowest Responsive, Responsible Bidder
• 6/27/2025 - PO Effective Date

• Provide 1,001 KnowBe4 Security Awareness Training Diamond Level licenses
• Supply updated cybersecurity awareness training content
• Deliver automated phishing simulation capabilities
• Enable phishing alert button functionality
• Maintain SSO/SAML integration
• Provide advanced reporting and analytics features
• Support quarterly reports on training usage
• Offer AI-driven phishing simulations
• Deliver gamified training elements
• Maintain user provisioning via Active Directory