Middletown Housing Authority

Buyer seeks a firm to provide comprehensive IT services to support its Housing Choice Voucher Program, Low Income Public Housing Program, and State of Connecticut Moderate Rental Program. Buyer has no internal IT employees and needs full-service management of its systems and help desk. Buyer wants to update physical IT infrastructure, organize and migrate data, replace server-based enterprise software with cloud-based systems, and transition paper files to cloud-based solutions. The contract term is three years with two possible one-year extensions.

• 4/10/2025 - Solicitation Issuance
• 5/1/2025 - Last Day for Questions
• 5/15/2025 - Proposal Due Date
• 6/9/2025 - Award/Contract Effective

• Conducted similar services for Public Housing Authorities or other governmental organizations for minimum five years

• Conduct comprehensive IT needs assessment based on MHA's current state and goals
• Upgrade physical IT infrastructure to support migration to cloud environments
• Organize and migrate local drive data to Teams/ShareFile environment
• Implement Microsoft 365 Suite across the organization
• Migrate server infrastructure to managed data center solution
• Migrate from server-based ERP to cloud-based ERP system
• Create business continuity management program and incident response plan
• Implement single sign-on and password management solutions
• Develop document management solution for paper-to-digital migration
• Design and develop website with payment and information portals