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JDE and PeopleSoft Support Contract
5/28/2025
-
Plano, TX
City of Plano
Buyer is soliciting proposals from qualified respondents to provide technical support services for Oracle's JD Edwards and PeopleSoft products. The awarded respondent(s) will be responsible for providing technical support for JD Edwards or PeopleSoft, or both. Proposals may be submitted electronically through IonWave or in person at the specified location.
- 5/7/2025 - Issue Date
- 5/21/2025 - Question Cut Off Date
- 5/28/2025 - Proposal Due Date
- 5/29/2025 - Proposal Opening
Refer to RFP
- Provide technical support services for Oracle's JD Edwards products
- Provide technical support services for Oracle's PeopleSoft products
- Support either JD Edwards, PeopleSoft, or both systems
- Respond to technical support requests within specified timeframes
- Troubleshoot and resolve system issues
- Provide system maintenance and updates
- Offer database administration support
- Implement system enhancements
- Provide knowledge transfer to internal IT staff
- Develop documentation for supported systems
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