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Hosted VoIP Unified Communications Phone Solution
6/3/2025
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Boston, MA
Massachusetts School Building Authority
Buyer is seeking a remotely hosted VoIP unified communications phone solution to provide a reliable, user-friendly, flexible, and secure voice communication platform. The solution must include a soft phone feature for in-office and remote users, support existing Ethernet infrastructure, and provide comprehensive reporting capabilities. Buyer requires seamless implementation, training, and ongoing support with a web dashboard for administration.
- 5/22/2025 - Question Deadline
- 5/27/2025 - Responses to Questions Posted
- 6/3/2025 - Proposal Due Date
- 6/9/2025 - Demonstrations/Presentations
Refer to RFP
- Provide remotely hosted VoIP unified communications phone solution
- Offer seamless implementation and port existing DIDs
- Support communication over 1000M Comcast metro Ethernet circuit
- Provide softphone feature for all users
- Offer web dashboard for support tickets and administration
- Enable digital/analog converters for devices like fax machines
- Implement fax to/from email features
- Provide comprehensive user training and documentation
- Deliver 24/7/365 customer support access
- Create reporting capabilities for utilization tracking
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